Previously, there was a separate Create Alert button.
Now, you simply start with a Search.
After running a search, you can choose what you want to do with the results:
Follow the search to collect new mentions going forward (this is the new way to create an alert).
Save the search as an inactive result for research, reporting, or to revisit later.
Why did we make this change?
Creating alerts and saving searches both start with the same first step: finding the conversations you’re interested in.
By combining these into a single search experience, you can:
See results immediately before deciding what to do.
Follow searches to receive new mentions.
Save searches for future reference without starting a new collection.
The data and capabilities haven’t changed—we’ve simply streamlined the workflow, and made search faster.
I want to create an alert. What should I do?
Click Search.
Search for your brand, topic, organization, or person.
Review the results.
Click Continue to start collecting new mentions.
If you'd like to save a static result, simple set the search to inactive
That’s it!
What’s the difference between active and inactive?
Active
Starts collecting new mentions from now on.
Best when you want ongoing monitoring.
Inactive
Saves the current search without collecting new mentions.
Best for research, reporting, or searches you want to come back to later.