Today, Topics helps categorize mentions into areas such as Music and audio, Sports, and Food and drink. We’ve found that these categories are not always accurate or useful enough, so we’ve decided to rebuild the experience.
What’s changing?
Topics will temporarily disappear from individual mentions, along with three related analytics:
Topics in context
Topics over time
PEST analysis
Your mentions and other analytics are not affected.
What’s next?
We’re exploring a new approach that makes it easier to understand what’s being talked about, how conversations are changing, and what matters most in your mentions.
Have ideas or feedback? We’d love to hear how you’d like to use Topics in All Ears. Get in touch with us via the chat in All Ears.